Useful hints and tips to help you with your devices
If one of our technicians asks for your computer name we can either use the IT Eye Ltd Asset tag number if you have one attached to your computer or if not you can do the following: –
For most Windows Machines: –
For Windows 10: –
Windows 8: –
Windows 7: –
Mac: –
Step 1: The first step is to open Outlook and click Inbox
Step 2: Click the Folder tab
Step 3: Click Show All Folders A to Z
This will toggle between sorting by A to Z or allowing you to drag folders into an order
https://www.iorad.com/player/74096/Sort-Outlook-2016-folders-by-A–Z
Step 1: Open Chrome and go to https://remote.it-eye.co.uk
Click Join with a code
Step 2: Type in the code provided by IT Eye and Click White Arrow
Step 3: Once downloaded click the file at the bottom left to open it
Step 4: Click Run
Step 5: Once the installation is complete you will see this box
Step 6: That’s it. You’re done, our support team will now be able to see and control your computer
https://www.iorad.com/player/141309/How-to-install-our-remote-support-software-on-a-PC
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