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How do I install the Remote Support Software

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Step 1: Open Chrome and go to https://remote.it-eye.co.uk

Click Join with a code

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Step 2: Type in the code provided by IT Eye and Click White Arrow

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Step 3: Once downloaded click the file at the bottom left to open it

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Step 4: Click Run

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Step 5: Once the installation is complete you will see this box

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Step 6: That’s it. You’re done, our support team will now be able to see and control your computer

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Here’s an interactive tutorial for the visual learners

https://www.iorad.com/player/141309/How-to-install-our-remote-support-software-on-a-PC