Adding Microsoft 365 Email Account to Outlook (Desktop – Windows/Mac)
1. Open Outlook
     Open the Outlook app on your desktop.

2. Add a New Account
     If it’s the first time you’re setting up Outlook, you’ll be prompted to Add an account.
     If you’ve already been using Outlook, click on File (top left), then select Add Account.

3. Enter Your Microsoft 365 Email Address
     In the pop-up window, enter your Microsoft 365 email address (e.g., user@company.com).
     Click Connect or Next.

4. Sign In to Your Microsoft 365 Account
     You will be redirected to the Microsoft sign-in page.
     Enter your Microsoft 365 password.

5.Set Up Microsoft Authenticator (for MFA)
     If multi-factor authentication (MFA) is enabled for your organization, you will need to complete the MFA setup:
     Download the Microsoft Authenticator App by scanning a QR code here or…
     Go to your phone’s app store (Google Play Store or Apple App Store) and download Microsoft Authenticator.
     Set Up MFA:
      After entering your password, you will be prompted to set up MFA. You will see a QR code on your computer screen.
      Open the Authenticator app on your phone and select Add Account > Work or school account.
      Scan the QR code with your Authenticator app.
      After scanning, the app will link your account and you’ll see a 6-digit code.
      Enter this code into the MFA prompt on your computer.
      After verifying the code, MFA is successfully set up, and you’ll be logged into your Outlook account.

6. Finish Setup
     Outlook will automatically configure the account settings. Click Done or Finish once the account is added.
     Your emails, calendar, and contacts will now start syncing.

Adding Microsoft 365 Email Account to Mobile Device (iPhone/Android)
      1. Download Outlook App
           Go to the Apple App Store (for iPhones) or Google Play Store (for Android).
           Download the Microsoft Outlook app.

      2. Open Outlook App
          Open the app and tap Get Started.

      3. Add a Microsoft 365 Email Account
          Enter your Microsoft 365 email address (e.g., user@company.com).
          Tap Add Account.

      4. Sign In and Enter Your Password
          You will be redirected to the Microsoft 365 sign-in page.
          Enter your password and tap Sign in.

      5. Set Up Microsoft Authenticator (for MFA)
          If MFA is enabled, follow these steps:
          If you haven’t already, download the Microsoft Authenticator app from the app store on your mobile device.
          After entering your email and password, you’ll be prompted to set up MFA.
          If MFA is already set up, you’ll receive a notification to approve the sign-in.
          Open the Authenticator app, approve the sign-in request, or enter the 6-digit code if needed.

6. Complete Setup
          Once the sign-in is approved, the Outlook app will automatically sync your emails, calendar, and contacts.
          You’re ready to use your Microsoft 365 account on the go.

Microsoft Authenticator Setup (Optional: If Not Already Done)
If you have not set up MFA before, you may be prompted to do so when signing into their Microsoft 365 account for the first time. The Microsoft Authenticator app will enhance your security with a second layer of verification (besides the password).

Download Microsoft Authenticator from the App Store or Play Store.
Open the app and select Add Account > Work or school account.
Scan the QR code provided during the MFA setup process in the Microsoft 365 account setup.
Once added, you’ll start receiving notifications to approve sign-ins or you’ll be asked to input a 6-digit verification code when prompted.