IT Support

We offer a standard 4 hour response, although any calls we are unable to answer immediately are usually returned within the hour.

IT Support

We offer a wide range of support services to help you with all your IT needs. Whether you need help with a simple problem or a complex project, we have the expertise and experience to get the job done.

Our support contract covers your existing environment, we only charge extra if we have to visit on-site for anything support-wise that can’t be fixed remotely (and we will try very hard to make sure things are fixed remotely) or for any non-support related work such as a new computer installation or server migration etc or ‘Adds, Moves or Changes’ that fall outside of your support agreement.

Any adds, moves or changes then become part of your computer environment and are then covered by your support contract, assuming the changes relate to a supported product or service.

We don’t charge for the first hour of travelling time either and our support contracts are a rolling monthly commitment.

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Windows IT Support

We offer a wide range of Windows IT support services to help you keep your Windows systems running smoothly and securely.
 Our team of experts can help you with:
  • Installation and configuration of Windows operating systems
  • Patch management and security updates
  • User support and training
  • Troubleshooting and problem resolution
  • Disaster recovery and business continuity planning
We cover most aspects that relate to computers from problems relating to issues with cabling, problems with mail-flow, spam filtering, computers not booting properly, virus/malware removal and prevention as well as the ‘How do I do ….’ type questions.
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Managed Services

We also offer a variety of managed services to help you take care of your Windows IT needs so you can focus on your business.
These services include:
  • 24/7 monitoring and support
  • Remote management and support
  • On-site support
  • Hardware and software maintenance

We understand that every business is different, so we tailor our services to meet your specific needs. Contact us today to learn more about our Windows IT support services and how we can help you keep your Windows systems running smoothly and securely.

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Click here to get a quote

We don't believe in hiding our prices and have you complete a form to get a quote emailed through.

Simply click here and add the number of computers and servers you have and we will show you how much our support will cost you.